Privacy Policy
Last updated: 02/10/25
At Sapporo Teppanyaki, we are committed to protecting your privacy and handling your data transparently and securely.
This Privacy Policy outlines how we collect, use, and protect any information that you provide when using our website: https://sapporo.co.uk.
1. Who We Are
Sapporo Teppanyaki is a restaurant group operating in the UK. We own and manage the website https://sapporo.co.uk, which is used to promote our restaurants, showcase menus, accept bookings, and communicate with customers.
2. What Information We Collect
We may collect the following types of information when you use our website:
- Contact details (such as your name and email) if you fill out a form or subscribe to updates
- Booking information if you use a reservation system linked on our site
- Technical data including IP address, browser type, device type, and pages visited
- Usage data collected via cookies and similar tracking technologies (see section 4)
We do not collect or store sensitive personal information via this website.
3. How We Use This Information
We may use your data to:
- Respond to enquiries or contact requests
- Manage table bookings or private event queries
- Improve our website and customer experience
- Analyse usage and performance via analytics tools
- Comply with legal obligations
We do not sell your data or share it with third parties for advertising purposes.
4. Cookies and Tracking
We may use cookies and tracking technologies (such as Google Analytics or Meta Pixel) to:
- Monitor website performance
- Understand how users interact with our site
- Improve content and functionality
These tools may collect anonymised data such as device type, browser, pages visited, and referral sources.
You can manage cookie preferences through your browser settings, and opt out of tracking via tools such as Google’s Ads Settings or https://optout.networkadvertising.org.
5. How We Store and Protect Your Data
We take appropriate technical and organisational steps to protect your data, including secure servers, limited access controls, and encrypted connections (HTTPS).
We retain data only as long as necessary for the purposes stated above, or to comply with legal or contractual obligations.
6. Your Rights
Under UK data protection law (UK GDPR), you have the right to:
- Request access to the personal data we hold about you
- Ask us to correct or delete your personal information
- Withdraw consent to data processing at any time
- Lodge a complaint with the ICO (Information Commissioner’s Office) if you believe your rights have been violated
To exercise any of these rights, please contact us using the details below.
7. Contact Us
If you have any questions about this policy or how your data is handled, you can contact us at:
Phone: +44 (0) 151 705 3005